Thanks to the bot's requalification, our Bot now recognizes returning visitors and automatically skips questions it already knows the answer to, for a shorter, smoother journey.
📱 First name, zip code, phone number: once an information has been submitted once, it's no longer asked again in the following games within the same workspace, whether from one device to another via the fan's account, or from one campaign to the next on the same device.
📊 The data is still recorded in Audience at every step, without generating any extra points or rewards: your leaderboards stay accurate and your customer knowledge grows campaign after campaign, without ever frustrating your most loyal participants.
🔧 You stay in control: the "Always ask this question again" setting lets you force a question every time, ideal for refreshing a consent or a preference.
