New Gamified Chatbot & Improved Experience Journeys

We continue to enrich our platform with several major improvements. On the agenda for this release: a redesigned gamified chatbot, more flexible navigation between your screens and finer control of your gamification mechanics.

🤖 Chatbot & Gamification: a clearer experience and improved predictions

We have redesigned the UX, design and interactions of the gamification chatbot to deliver a clearer, more intuitive and more engaging experience.

Your community can now view their entire activity directly from their profile: rank, accumulated points and virtual currencies earned are accessible at a glance.

The global leaderboard has also been optimized for better readability, while the "Gifts" tab has been improved to present all prizes available to your community in a more structured way.

For Prediction experiences, we have also optimized the results display:

• New modal design after the event

• Better understanding of points earned

• Clear win notifications

Players can view their points via an information modal after the event or directly in the chatbot's Activities tab, with a breakdown of points earned per question — all accompanied by dynamic animations that make the experience more playful and rewarding.

♾️ Experience navigation: conditional redirect and simplified journeys

A new conditional navigation system now allows you to automatically redirect users to a specific screen, such as a game, without going through the intro page.

This feature offers:

• Shorter journeys

• Better adaptation to your campaigns

• More flexibility in building your Experiences

📲 Gamification: exclude certain Experiences from the global leaderboard

Organizing a specific activation (e.g. VIP space, private event) and don't want it to impact the general Fanzone ranking? That's now possible. At publication, you can exclude an Experience from the global gamification system.

Concretely:

• Participants don't accumulate global points

• They don't appear in the general leaderboard

• The activation remains independent from the rest of your ecosystem

An ideal feature for managing exclusive activations without disrupting your main competitive mechanic.

We thus continue to optimize our platform to let you create ever more engaging Experiences adapted to your highlights, for:

• Greater clarity for players

• A more rewarding gamified experience

• Smoother journeys

• Better control for organizers

See you soon!